Members of the Wenyuan Community Grid in Shengli Street, Dunhua City, visit thousands of families to learn about their feelings, solve their worries, and handle their affairs

In order to promote community grid management, continuously improve grid members\’ ability to investigate and resolve conflicts and hidden dangers, and their mass service capabilities, so that social conditions and public opinion can be grasped on the grid, risks and hidden dangers can be discovered on the grid, and conflicts and disputes can be resolved on the grid. , people\’s livelihood services are implemented in the grid. Members of the Wenyuan Community Grid in Shengli Street, Dunhua City actively carry out the service of \”entering thousands of families, knowing their feelings, solving their worries, and handling their affairs\”.

Collect and summarize public opinion. According to the grid division, community grid members conduct door-to-door visits. Every time they visit a household, grid workers communicate face-to-face with residents, inquire in detail about residents\’ basic living and family situations, check basic population information, listen to residents\’ demands for difficulties, carefully register the reported difficulties and problems, summarize them, and timely enter and update them to social workers Intelligent information platform.

Effectively resolve conflicts and disputes. During the visit, grid members conducted comprehensive and detailed investigations into conflicts and disputes in key areas such as family disputes, neighborhood conflicts, and policy consultations. They intervened in advance to resolve minor conflicts and problems discovered during the investigation and resolved them on the spot to prevent the escalation of conflicts from their root causes. Focus on the key conflicts and disputes discovered during the investigation, analyze and judge one by one, and work together through mediation by the street community and the police in the jurisdiction to promptly and effectively eliminate the conflicts and disputes in the bud.

Law popularization and publicity build a solid line of defense. During the visit, we insisted on combining door-to-door visits with publicity on the rule of law, and used cases to explain to the masses online fraud, false lottery winnings, online shopping,