On July 12, Ms. Zhang and her boyfriend checked into Weinan Aoting Jinshui Hotel, 7 At noon on March 13, Ms. Zhang planned to check out after taking a shower. What she didn\’t expect was that when she opened the bathroom glass door, the glass suddenly burst and the exploding glass particles splashed on her body, causing multiple injuries and bleeding on her body.
Customer: The bathroom glass door burst and was cut All original plans were ruined
\”The glass door of the bathroom is a sliding door. As soon as I opened the door, the whole glass suddenly burst and splashed open with a \’crash\’. Glass particles splashed on my body. My hands and feet were cut in many places by the glass particles. \”Talking about this experience, Ms. Zhang couldn\’t help but shed tears. It was the first time she encountered such a situation while staying in a hotel, and she was so scared.
My boyfriend, who was sitting and playing with his cell phone, heard the noise and hurried over to check the situation. \”My girlfriend was standing in the glass. Fortunately, she hadn\’t taken off her clothes just as she was about to go in. I quickly helped her out and checked. Later, it was discovered that there were multiple skin cuts on his hands and feet. Most of the wounds were small and shallow, and some of them were already bleeding. \”Ms. Zhang\’s boyfriend said.
Subsequently, the two called the customer service number, and the hotel manager sent Ms. Zhang to Weinan Maternal and Child Health (People\’s Hospital) Children\’s Hospital for treatment. \”The wound on the hand was small, and the most serious wound was on the left foot. A piece of glass sank directly into the flesh. The scar was about 2 centimeters. The doctor sewed it with two stitches. \”Ms. Zhang said that her left foot is now very swollen and she cannot walk on the ground. She can only jump on one leg and she still feels pain in her left foot.
According to Ms. Zhang, her profession is a kindergarten teacher , the school required her to attend training on July 16. At the same time, due to summer vacation, she originally planned to go to Lhasa with her boyfriend to see wedding dresses after returning to Xi\’an at the end of July
\”All plans fell through and I had to stay in bed for two weeks before arriving After the stitches were removed at the hospital, what worried her most was that there would probably be scars on her feet. She had to be alone because she had a scar on her body after staying in a hotel. Ms. Zhang said that she asked the hotel to compensate her for follow-up treatment expenses, lost work expenses, mental damages and other expenses, but the hotel refused her.
On-site visit: Glass particles were scattered all over the floor, and the customer’s hands and feet were injured in many places
At about 6 pm on the 13th, the reporter came to the room where Ms. Zhang stayed and found that the bathroom glass door was completely broken, glass particles were scattered in the corners of the bathroom, and a small amount was in the toilet. Glass particles, the handle and door frame of the bathroom glass door fell into the glass particles, the towels and toilet paper on the ground in front of the window were stained with blood, and there were a small amount of coagulated blood drops on the floor.
The reporter saw Ms. Zhang was injured in many places on her hands and feet. The wounds on the backs of her hands were small and shallow, with bloodshot eyes. Her left foot was wrapped in gauze, and the instep was swollen and stained with blood. Her boyfriend was not injured.
According to the outpatient medical records of Weinan Maternal and Child Health (People\’s Hospital) Children\’s Hospital, Ms. Zhang\’s physical examination showed that she was conscious and in poor spirits; there were no obvious abnormalities in the skull and facial features, and her heart, lungs and abdomen were (-); 2CM of insufficiency was visible on the instep of her left foot. The wound was regular, with uneven wound edges, active bleeding, and severe contamination of the wound; the left foot joints had normal movement and feeling, and the blood supply was normal; no obvious abnormalities were found in the remaining limbs.
Hotel manager: Unsure of the reason, we will continue to negotiate and arrange for workers to inspect the glass span>
Subsequently, the reporter contacted the manager of the Aoting Jinshui Hotel. She said that this was the first time the hotel had encountered this situation since it opened. At that time, there were only two customers in the room and it was impossible to judge what the two had done. The hotel is still unsure of the specific cause of the accident. As for Ms. Zhang’s request, the hotel will only be responsible for the medical expenses and cannot agree to other requests. It will continue to communicate and negotiate with Ms. Zhang.
The manager also He said: \”Every day the staff will wipe the glass, and the glass is normal. We have contacted the glass factory. The director of the glass factory will bring workers over in a few days to check to see if the glass is fragile after running for a long time. situation and issue a quality inspection report. ”
Huashang Daily reporter Zhao Feng editor Ma Zhuanzhuan Zhao Xiao
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