Online shopping for ceilings: The solid wood door I bought for 5,700 yuan broke as soon as I poked it! Who gave you the courage in e-commerce?

In this fast-paced era, online shopping is ubiquitous. All food and clothing purchases are made online. Even home decoration materials have been moved online. You can buy your favorite products at cheap prices. Mainly When you save time, effort and money, it is a happy thing just thinking about it.

But recently, Ms. Wang purchased decoration materials for her new house online. After receiving the goods, reality gave her such a hard blow that her lungs almost exploded with anger.

She purchased 6 products advertised as \”carbon fiber solid wood door set\” from an online store. She spent a total of 5,700 yuan and was looking forward to the arrival of this warmth. This online store is on the platform It ranked among the top three in terms of word-of-mouth on the Internet. I thought that it would be a good purchase if it was ranked so high. It was like taking a reassurance. I thought I could feel at ease, but I didn\’t expect to fall into a nightmare.

When these doors were delivered to Ms. Wang’s home, she happily prepared to install them, but was surprised to find that there was a hole in one of the doors!

Driven by curiosity, she touched it lightly. Unexpectedly, the hole was actually such a fragile paper wall. The hole got bigger and bigger until the entire door became dilapidated. The sight before her was unbelievable. She couldn\’t believe it, and she was instantly dumbfounded. These so-called \”solid wood doors\” turned out to be \”hollow doors\” made of honeycomb paper!

Faced with this ridiculous scene, Ms. Wang was so angry that she gritted her teeth. She hurriedly contacted customer service, hoping to get a reasonable explanation. The response from customer service was also blinding: \”The workshop made a mistake\” and promised to re-install it for her. Make.

Does anyone still use paper doors? What an eye-opener! Fortunately, it was discovered in advance. The consequences are disastrous

Ms. Wang cannot accept it at all. This is not a matter of redoing a few doors, but a serious lack of integrity of the business and consumer rights. Her mood and decoration progress have been greatly affected, and she insists that the business Compensation will be made according to its promise of \”10 for one fake\”. style=\”background-image:url(https://lf6-cdn2-tos.bytegoofy.com/toutiao/tt_tps/static/images/ttemoji_v2/emoji_47_fear@3x.png)\”>

Currently, the two parties are still in further negotiation. Can home furnishings still be purchased online? See here In the seemingly glamorous world of e-commerce, can we still easily believe those tempting advertisements and good reviews? When consumers’ trust is severely damaged, how can we protect our rights and ensure that every click and purchase is worth something? What about satisfaction and peace of mind?

Have you ever encountered this kind of \”surprise\”? Who gave e-commerce companies such courage? Faced with such online shopping traps, what should we do? How do you learn to protect yourself and prevent such \”surprises\” from happening again?